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It was 9pm during the night and thw employee there stated there was almost nothing he could do until eventually the subsequent morning and that they could not purchase our hotel. Basically we ended up stranded by having an undrivable car or truck and no resort, three.five hrs from our final destination. My partner identified as AAA and so they arrived to alter our tire. The mechanic said he was absolutely stunned that a rental firm would give us an automobile with a tire in that condition. The within in the tire was completely shredded. I shudder to Assume what might have happened to my relatives if that wheel had popped over the expressway and we missing control of our automobile. My spouse then drove our car or truck back again to the Jacksonville airport Along with the donut on it at 6am so he could possibly be there once the manager obtained in. They gave us half off our rental car or truck which generally coated our lodge for the night and our AAA membership which covered switching the tire. I'm shocked they were not capable of do additional for us, offered The reality that they set my family members's lives in danger and afterwards were not willing to pay for our hotel once we ended up stranded at night, nevertheless significantly from our meant place. I won't ever rent from E-Z Rental once more.
I known as the helpline a number of times to extend my rental and alter the drop off site but Not one of the folks I spoke with have been capable of make the changes
AggravatedE-Z isn't going to accept credit score debit card and experienced to switch to a unique vehicle rental for the last second which manufactured leasing an automobile costlier.
Try to avoid E-Z Rental: cars are usually not reliableThe only excellent detail about E-Z Rental was that after a horrendous knowledge, they gave us a fresh, upgraded auto. There was also an extremely pleasant Girl Doing the job in the vehicle great deal who saw my relatives with youthful Children waiting around and gave us all a absolutely free bottle of h2o.We experienced an absolutely horrendous expertise with E-Z Rental. To start with, we experienced an incredibly long wait to obtain our motor vehicle, no less than forty five minutes. 2nd, they gave us an unreliable car or truck. Sitting down during the passenger seat, I could feel intense vibration in the vehicle. I stated anything to my spouse about how uncomfortable it was. But we pressed on, we thought This really is what we got for trying to help you save somewhat income on the rental car. But no degree of discounts is value putting my family's life at risk. As we ongoing on the vibration ongoing to have stronger and more robust. It was so undesirable, I ultimately called E-Z Rental Roadside Guidance. She could hear the vibration from the telephone and reported we should always get from the highway right away. We bought to an exit, more info acquired to a gasoline station, and requested what they might do. She patched us in for the Jacksonville airport location.
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You should get them for the length of one's rental. What a ripoff! Bait and swap. I created my reservation months just before arrival and nonetheless acquired a special motor vehicle than I asked for.
At dropoff, I unintentionally went into the eleventh Ave location. The fellow there was very agreeable about checking the Dodge Charger in for me, and it absolutely was so very fast.
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The rental enterprise Office environment shut at 5 pm which I was not built mindful of at enough time of reserving, and as my flight was delayed I needed to rent a car or truck with the airport from Yet another car rental. You should refund my insurance policy revenue
Being this was my really 1st experience making use of Alamo, I used to be impressed with the benefit of reserving, selecting up, and returning a rental. Just about every team member I encountered was professional, useful, and courteous. The initial cost of the rental was much better than I'd expected.
Exactly what the Fog?The vehicle seat arrived absolutely soaking moist. We had the hardest time Along with the car regularly fogging up. It had been high-quality when parked but as soon as we turned it on, practically nothing but fog. It absolutely was basically harmful. Also, seats 5 but In case you are the unlucky one particular to sit down from the back again Center seat you're going to be not comfortable.
Vehicle wasn't extensively cleaned I am able to see the proof of past motorists mud all over the vehicle flooring panel not wiped down
They wouldn’t allow me to lease the car. I offered to pay for money or debit card. They only settle for credit cards which is terrible. Ruined my entire working day. Complete vacation. I'd never think about using this place.